DrAnnieJones.com is committed to maintaining the accuracy, confidentiality and security of your personal information. This Privacy Policy describes the personal information that DrAnnieJones.com may collect from or about you, and how we use and to whom we disclose that information.
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What information do we collect?
For the purposes of this Privacy Policy, personal information is any information about an identifiable individual. Personal information does not include anonymous or non-personal information. We collect and maintain different types of personal information in respect of those individuals who are, or were clients, including the personal information contained in: Booking sessions, any Medical reports/letters, invoicing information. In addition to the examples listed above, personal information also includes information such as name, home address, telephone and mobile telephone numbers, personal email address, date of birth, marital status, gender and any other information necessary to business purposes, which is disclosed to anyone working at DrAnnieJones.com where necessary and where DrAnnieJones.com collects personal information directly from you.
In most circumstances where the personal information that we collect about you is held by a third party, such as Healthcode, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you or implied from your actions). An example of this would be sending information to your insurance company to process your medical expenses claim. From time to time, we may use the services of third parties and may also receive personal information collected by those third parties in the course of the performance of their services for us. In that case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us.
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Why do we collect personal information?
The personal information collected is used and disclosed for our business purposes only.
How do we use your personal information?
We may use your personal information for the purposes described in this Policy, or for any additional purposes that we advise you of and where your consent is required by law, and we have obtained your consent in respect of the use or disclosure of your personal information. We may use your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.
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When do we disclose your personal information?
We may share your personal information with our consultants and other parties who require such information to assist us with establishing, managing or terminating our client relationship with you. Also, your personal information may be disclosed: as permitted or required by applicable law or regulatory requirements. In such a case, we will not disclose more personal information than is required under the circumstances to comply with valid legal processes such as Court orders or where necessary to protect the safety of a person or group of persons where the personal information is publicly available; or with your consent where such consent is required by law.
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Notification and consent
We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so. To the extent that your consent is required, we will assume, unless you advise us otherwise, that you have consented to DrAnnieJones.com collecting, using and disclosing your personal information for the purposes stated above.
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How is your personal information protected?
DrAnnieJones.com endeavours to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to protect your personal information from loss and unauthorised access, copying, use, modification or disclosure.
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How long is your personal information retained?
Except as otherwise permitted or required by applicable law or regulatory requirements, DrAnnieJones.com will retain your personal information only for as long as it believes is necessary to fulfil the purposes for which the personal information was collected.
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Access to your personal information
You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please contact DrAnnieJones.com directly. Please note that any such communication may be required in writing.When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will aim to inform you of the reasons why, subject to any legal or regulatory restrictions.
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Your other legal rights
Data protection legislation also provides you with certain other rights. These are not always absolute rights and must be considered in the wider scope of the legislation. These rights are: right to erasure, also known as the right to be forgotten. The broad principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing. In some circumstances this is not an absolute right to restrict processing. You have the right to ‘block’ or suppress processing of personal data. Again this is not an absolute right and will depend on the circumstances and any other legal/statutory obligations. Any questions you may have regarding the processing of your personal data should be directed to the Clinical Director at DrAnnieJones.com in the first instance.